Quality is an agreed upon degree of excellence something possesses.

A. A quality job has certain characteristics:
   - Job completion without defects, errors, or mistakes
   - Job completion on schedule

B. To fulfill quality work, organizations must set an aggressive quality standard and support the
identification and elimination of defects and error, there by allowing individuals to do it right the
first time.

Quality control is assured in accordance with the specifications established by the Steel Structure
Painting Council (SSPC) and the National Association of Corrosion Engineers (NACE).

Specifically, D & L Quality Painting, Inc. monitors the following items: material, quality assurance
surface preparation, coatings application and film thickness, temperatures, wind direction and
humidity.

The attached form is provided to the owners as a record of quality control. The Quality Control
Program involves three steps to assure quality standards per Steel Structures Painting Council (SSPC)

A. D&L Quality Painting, Inc.'s supervision is responsible for accomplishing quality work each day and providing necessary documentation that both workmanship and materials meet specifications.

B. Our Quality Assurance Manager has the responsibility to verify that workmanship and materials
are provided per specifications. In addition, the manager will verify that documentation's include
Volume 1 Good Painting Practices, Volume 2 Systems and Specifications, and ASTM D-610
Standard Method of Evaluating Degree of Rusting on Painted Steel Surfaces.

C. The paint supplier will provide verification at random frequency and provide appropriate
documentation

12212 Green River Dr. · Houston, Texas 77044
Phone: (281) 458-3588 · Fax: (281) 458-2415